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Create your event and start sell tickets online

How it works

Create your event in just a few simple steps,
after a quick review your event is online

Sign Up

Create an organizer account and start creating your event right away

Create Event

Using a simple online form your event including tickets is created in no time

Review

After submission, the event data will be checked and published

Event online

Your event is now online and you can start promoting and selling tickets

Our Service

We offer extensive features for professional event marketing
and online ticket sales. No subscription and contractual commitment required!

Easy event creation

Our self-explanatory form makes creating events a breeze

Virtual Events

Erstelle virtuelle oder hybride Veranstaltungenund Streams mit Google Meet, MS Teams, Youtube, Twitch etc.

Event Filter

Users can filter events based on a variety of criteria

Ticket categories

No Limits whether standard, VIP or children's ticket - create as many ticket categories as required

Digital Tickets

Exclusively digital tickets as PDF and Apple Wallet – environmentally friendly, paperless and CO2 neutral

QR Code Check In

Free mobile check-in app for iOS and Android for all organizers

Ticket Counter

Visitors and organizers are always up to date on how many tickets are still available for an event

Organizer Dashboard

As an organizer, you always have the numbers of sold tickets at hand

Visitor Management

Who and how many people have already confirmed, how many tickets have already been sold

No subscription or commitment

Be completely independent - no subscription, no commitment, no setup costs

PayPal Integration

Quik payouts to organizers via PayPal

Flexible Payouts

After the event, the proceeds minus fees will be transferred to the organizer's bank account.

Create your account now

Werde Teil der FanSafeTix Community

Erstelle ein Veranstalter-Konto um Events zu veröffentlichen und Tickets zu verkaufen

Du möchtest an Events teilnehmen und Tickets kaufen, dann erstelle ein herkömmliches Benutzer-Konto

Organizer Plan

All features in one package - no limits - no hidden fees 

FAQ

Useful information for users and organizers

As a user, do I need a customer account?

Yes! FanSafe attaches great importance to personalized tickets in order to offer maximum security for visitors and to curb the sale of overpriced tickets on the ticket black market. A customer account is required for this.

Is the customer account free?

YES, of course. Both organizer accounts and user accounts are completely free and will always be.

As an event organizer, do I incur monthly fees?

NO! With FanSafeTix Community there is no commitment and there are no monthly fees.

What costs do I have as an organizer?

The costs for event organizers vary depending on whether you, as the organizer, cover the fees entirely or pass them on to the ticket buyer partially or even completely. You define this as the organizer when creating the tickets. Learn more here.

In addition, transaction fees apply for the online payment gateway. These fees depend on the customer's chosen payment method. The exact fees can be found at Mollie. eingesehen werden.
FanSafe has no influence on the transaction fees charged by Mollie. These fees are set and collected solely by Mollie. FanSafe receives no share, commission, or other profit from these transaction fees and does not benefit from them in any way.

How much is the commission fee?

FanSafe charges a sales commission of 8% + €0.20 per ticket sold. The ticket price set by the organizer is the basis for this calculation. The ticket prices displayed in the shop always include the commission fee and VAT.

Find out how to set ticket prices as an organizer in this Support Article.

What payment options are available for ticket buyers?

We use Mollie's payment gateway and currently offer the following payment methods

  • Credit Card (Mastercard, Visa)
  • Klarna Instant Bank Transfer
  • PayPal

The payment methods offered may vary.

How and when will I, as the event organizer, receive my money?

All revenue is calculated per event. If a bank account or PayPal account has been provided, the payment process will be initiated automatically no later than 3 business days after the event.
If no bank account or PayPal account was stored, the organizer must actively submit a withdrawal request. This can be sent immediately after the event has ended and will be processed no later than 3 business days after submission.

Depending on the bank, the payout may take several working days.
Want your money in your account instantly? Then use PayPal.
For withdrawals to a PayPal account, an additional 2% service fee applies, which will be deducted from the withdrawal amount.

Here you will learn where to enter your IBAN or PayPal email address during registration and how to edit it later.

 

How do I get paid as an organizer if I don't want to save my bank details or PayPal E-Mail in my FanSafeTix account?

Of course that's not a problem either.
If you as the organizer decide not to save your bank details in your FanSafeTix account, you will of course still receive your payouts. Please note, however, that the payout will not be automatically initiated by FanSafe.
In diesem Fall ist es dann notwendig, dass du eine Auszahlung per Formular anforderst. Du findest den Link zum Formular im Menü deines Benutzerkontos. Deine Bankverbindung oder PayPal E-Mail Adresse wird in diesem Fall nicht gespeichert, sondern nur temporär für diese Auszahlung verwendet.

As an event organizer, do I need a PayPal account?

No! Organizers do not need to have a PayPal account. However, FanSafe will, upon request, also pay the organizer's to a PayPal account.

Learn more about how to open a PayPal account. kannst.

Can I edit events already published events?

JA – Events, die bereits online gestellt wurden, sind danach voll editierbar. Unter dem Menü-Punkt „Meine Events“ können sämtliche Änderungen vorgenommen werden. Das Löschen von bereits online gestellten Events ist nur durch das FanSafeTix Support Team möglich. Dazu kontaktierst du uns über das Kontaktformular. Es liegt in der Verantwortung des Veranstalters, seine Besucher über Änderungen eines Events zu informieren. 

You can find details about this in this Support Article.

How to manage my visitors?

The organizer dashboard provides a complete overview of how many attendees are expected, how many tickets have been sold per event and how much revenue has been generated. In addition to the income, also the fees per event are displayed. It's also possible to do the user check-in via the dashboard. More on that in this one Support Article

What options are there for user check-in?

Der Check-In kann entweder über die FanSafetix Community Plattform unter „Meine Events“ oder über eine von FanSafeTix zur Verfügung gestellte Scanning App durchgeführt werden.
After registering an organizer account, you will gain access to the support area. There you will find the download links for the check-in app for Android and iOS. To connect to the app , please contact our support team.

You can find out exactly how the connection with the mobile app works and how to check in within this Support Article.

As an organizer, can I issue a refund?

Refunds via FanSafe are only possible if the event has not yet taken place. Please contact us via the contact form and let us know which payment (order number, customer details, amount) you would like to refund.

For past events, FanSafe cannot process a refund. If you would still like to offer your customer a refund as a gesture of goodwill, please clarify this directly with your customer. 

Contact our Support